RFiConnect is a modern, cloud-based platform built to streamline the way construction teams handle Requests for Information (RFIs). For decades, the RFI process has relied on printing PDFs, scanning them back in, and emailing them back and forth — a slow, error-prone workflow that buries important information in overstuffed inboxes. RFiConnect replaces that chaos with a single, centralised hub where every RFI is created, sent, tracked, and answered in one place. Teams can issue RFIs directly through the app for real-time responses, or export polished, branded PDFs to send via email when a project demands it. Either way, nothing gets lost, and everyone stays on the same page.
The platform is designed for the people who live and breathe construction — main contractors, subcontractors, engineers, architects, fabricators, and the Kiwi tradies who keep sites moving. Project leaders can build their team, assign roles, configure approval workflows, and set due-date reminders so deadlines never slip through the cracks. Responders receive a professionally presented RFI and answer directly in the app, with no printing or scanning required. Threaded conversations, real-time dashboards, and automatic email notifications keep the whole project team informed at every stage, from the first draft to the final response.
RFiConnect is built and maintained by Detail Connect Limited, a New Zealand company that understands the reality of life on site and on the tools. Since 2012, the Detail Connect team has processed over 20,000 RFIs across a wide range of construction projects — that hard-won, on-the-tools experience is the foundation RFiConnect is built on. We built RFiConnect because the existing options were either expensive enterprise suites charging a percentage of your job value or clunky paper-based processes that nobody enjoyed. Our mission is simple: give construction professionals a fast, affordable, genuinely useful tool that removes the paperwork and lets teams get back to building. We are committed to continuous improvement, listening closely to the tradies who use the platform every day, and keeping RFiConnect priced fairly so even small teams can work like the big players.